Refund policy

At Icing IPTV, we strive to provide our customers with the best possible IPTV services. If for any valid reason you are not satisfied with your subscription, we offer a refund policy to ensure your satisfaction.

• Refund Eligibility

We offer a full refund for new customers within 7 Days of the purchase date. After the initial seven-day period, we offer a prorated refund based on the remaining months of your subscription. To be eligible for a refund, you must meet the following conditions:

• Your subscription must have been purchased directly from our website.
• You must provide a valid reason for your refund request

• Refund Process

If you are eligible for a refund, please contact our customer support team via Email our team will ask you to provide some information, such as your subscription details and the reason for your refund request.Once we receive your request, we will review it and process your refund within 2 business days. The refund will be issued to the original payment method used for the purchase.

Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.

• Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us via Email

We are an customer oriented company, in all cases, reach out to us and we will do our best for your satisfaction.